Warranty

All computer systems come with full manufacturers warranties on  all individual the components, eg:

PSU, RAM - 5  Years
Motherboard, Graphics Card - 3 Years
CPU, HDD - 3 Years
DVD Drive, KB, Mouse - 2 Years
Speakers - 2 Years
Monitor - 3 Years Onsite

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Phone (03)208-5381, (03)206-4920


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How To Buy A Computer


Most “brand” computers do not make a big deal of which components they use and the lower to average priced pre-built PCs use generic or poor quality hardware. And hardware that is often obsolete or about to become obsolete.

Most chain stores do not conduct repairs themselves. Your computer will be sent to a 3rd party service department, which is likely to take weeks, and it is difficult to assess the skill of the service people when you can’t see or talk to them.

The "Interest Free" Myth

Many of the national chain stores advertise "Interest Free" deals. We don't. We have our reasons:
# There's no such thing as Interest Free: the cost of the interest has already been added to the price.
 We do not think it is ethical to raise prices to cover the shortfall in payment from finance companies.
# Most Finance companies offer "rebates" to stores: they pay the retailer to encourage customers to sign HP deals.

Buying from a computer shop

You will get helpful, professional people who are good at explaining technical information in an understandable fashion.
They will be able to assist you in making the right choice in computer selection and will conduct repairs at their own shop.

Look for quality brand components - Motherboard, Hard Drive, Monitor, Graphics. Don't compare donkeys with racehorses.  
You can ensure you get good, name brand hardware components in the system which will have proper manufacturer support and driver support. Most importantly, you can ensure you get hardware that will perform.

After sales support.
This is sadly lacking from chain-stores and often even from some Computer shops. Get references where-ever possible, do you really want to be calling an 0800 number and speaking to an undereducated street urchin in India who will try to read off his help-sheet  various analytical computing concepts over a crackly voip connection that was configured with not quite enough bandwidth?
What you should get is help at hand whenever you may encounter something odd or confusing with your computer. If you are new to computers then you will need help at some stage and you will want someone helpful and friendly at the other end.
SHould you be replacing or upgrading a PC, transferring your old data across will be part and parcel of the new purchase.

Warranty
On pre-built PCs, there is typically only a 1 year warranty on the whole system, and in many instances, you are offered an extended service plan at the time of purchase. These extended warranties omit support for all components and have a number of Opt out clauses built in to them. All component manufacturers offer their own warranty on parts and with quality components this is between 3 to 10 years.

LAPTOPS

Disadvantages:

Some parts, such as hard drives and memory are commodity items and are interchangeable. However, other parts such as motherboards, keyboards, and batteries are proprietary in design and are only interchangeable within a manufacturers brand and/or model line.

Due to their portability and tight integration, laptops are more subject to wear and physical damage than desktops. Components such as batteries, screen hinges, power jacks, and power cords are commonly subject to deterioration due to ordinary use. Dropping a laptop can damage the LCD screen if not break apart its body. The repair costs of a failed motherboard or LCD panel may exceed the purchase value of the laptop.

Advantages:

Size, they don’t take up much room. The main advantage of laptops over their larger desktop counterparts is the inherent portability. Another advantage is the laptop's ability to operate on battery power in the case of a power outage.

Brands:

“Name Brand” notebooks/laptops are not always manufactured by the company on the label. The so called "Name Brand" notebooks/laptops manufacturers just label their own. They get them from various Original Design Manufacturers (ODM). A few examples of ODMs are Quanta, Compal, Clevo, Mitac, Asus, Arima.

Most ODMs sell their notebooks/laptops barebones to the different companies who then have CPU, Memory, Hard Drive and other accessories installed at a 3rd party factory. These companies stick their label (Brand) to it, and call themselves manufacturers.

Their products are then sold directly to dealers/resellers like Harvey Norman, DSE, Noel Leeming or directly to the public (i.e. Dell). Most companies such as Dell and HP etc have their laptops assembled in Asia. 

 Why buy an ASUS? 

Not only is ASUS (ASUStek) ranked in the top 5 ODM companies in the world, their reputation in quality is second to none. Quality and Quality Control is the main reason. And they do manufacture most of the parts and assemble them themselves.

COMPUTER COMPONENTS

Motherboard

The motherboard is the foundation. Everything attaches to the motherboard - the CPU, memory, hard drive, monitor, mouse, keyboard, even additional peripherals like printers, scanners, and speakers. The motherboard provides support for the internal components and also passes information between the computer parts.  What type of motherboard is in the system is therefore very important. Gigabyte and ASUS are the 2 best motherboard manufacturers in the world.

CPU
The CPU is the brain. Most of the mathematical manipulations that make computers operate are done by the CPU. While in general the higher the number, the faster the CPU, this is a misleading way to compare these days and the amount of memory or cache the CPU has significantly affects this as well as the way they are now programmed.  Today's entry-level CPUs use 2 cores (in effect 2 CPUS in one physical component) and 4 cores or more are now common.

Computer Memory
RAM (Random Access Memory) is the part of the computer that stores information the computer needs while it is operating.  1 GB DDR2 is now entry level for memory.

Hard Drive
It holds the computer’s operating system. An operating system like Windows XP uses around four gigabytes of hard drive space. The extra space is used to install computer programs and to store your personal data.

80 gigabyte hard drives are entry level now, but much larger  - up to 2000Gb (or 2 Terabytes), are available. Furthermore, you can install more than one in a computer case for added security and convenience.

Graphics Card
Everything displayed on your screen is held in graphics RAM.  An integrated graphics chipset uses the system RAM, limiting the amount of RAM that can be used for display purposes and taking resources away from the rest of the system.

A computer with a dedicated graphics card will perform better, display a better quality image and will not bottleneck the system.
It is the single most important component in gaming systems.

Gaming and Graphics Cards
For gaming, the graphics card is the single most important component in the PC.
If you decide on too cheap a card, expect 6 months to 1 years decent performance before you will be forced to upgrade again.
Spend more and you can expect 2 to possibly even 3 years excellent performance.

 While graphics RAM is important, this only dictates the size of the textures the  card can handle, and while a card with 256mb of RAM can theoretically handle larger textures it is always limited by the speed of the video chipset. 3

3D performance is defined by the speed at which information can get to the GPU (the dedicated graphics processor unit on a modern-day 3D card). The greater the bandwidth, the better.

You'll probably see more than one clock speed quoted on graphics card specs. The core speed refers to the GPU itself, the memory clock speed is the rate at which data shifts between the card's RAM and the card's graphics processor, whilst RAMDAC (random access memory digital to analogue converter) is the pace at which the card can take the information it's given and output it to the format of your screen.

ATI vs NVIDIA
While there are many companies selling graphics cards the vast majority of them license the technology of the leading manufacturers in this field: ATI and NVIDIA.

The cards from different manufacturers have strong points and weak points. The reality is that they are mostly invisible to the naked eye. The only way to compare is to benchmark them and compare the results, and it is a matter of personal preference unless you want maximum performance for a specific game.

A good resource for checking the current gaming performance of both ATI and NVIDIA cards is http://www.tomshardware.com/site/vgacharts/index.html




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